Mossberg Repair Service

Discussion in 'General Discussion' started by DaKahuna, May 17, 2016.

  1. DaKahuna Member

    Member Since:
    Jun 23, 2015
    Message Count:
    44
    Anyone got any idea what the turn around time is on rifles sent to Mossberg for repair?

    Just wondering how long I should wait before contacting them to inquire on the status.
  2. wood chucker Moderator

    Member Since:
    Dec 19, 2012
    Message Count:
    1,574
    Call and email the day after tracking shows it was received to ask if they received it. Never hurts to be polite because you catch more fly's with honey than you do with vinegar. Give it five days after that then hit 'e up for a status check.

    The good news is Mossbergs service center does warranty, service, repair and restoration for everything Mossy ever made in the last hundred years.
    The bad news is Mossbergs service center does warranty, service, repair and restoration for everything Mossy ever made in the last hundred years so they can and do get back logged so you patience comes in handy a lot of the time.

    Not that it has anything to with service or repair but the other good news news is Mossberg is 100% family owned and operated.
    The bad news is they are last major American gun company not owned by investment bankers or a multi national holdings group.
  3. DaKahuna Member

    Member Since:
    Jun 23, 2015
    Message Count:
    44
    Two days after I posted this the rifle showed up on my doorsteps.
    It was a quick turn around and from all indications the problem has been resolved.
    Keith likes this.

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